Infinite Device Manager, IDM, 3.27 Release Notes

Below are the release notes for version 3.27 for Infinite Device Management.

  • Alerting – Added new “All Toners Empty” alert condition
  • Alerting – Added automatic disabling of Web Post alert profiles that have failed to post three or more consecutive times.
  • Alerting – Added email notification of failed Web Post alert notifications.
  • Alerting – Added email notification of automatically disabled Web Post alert profiles.
  • Alerting – Resolved an internal processing issue for web post alert notifications.
  • Alerting – Added display of web post alert notification errors to Alert Profile edit page.
  • General – Users can now hit the Enter key from the “Filter by name” field in the Scope Selection dialog to perform a search.

ICE Release 1.32 DAT 49

Below are the release notes for version 1.32 for the Information Collection Engine

  • Epson – Added support for mono and color breakdown counters for small and large paper page counts from devices that report them.
  • Epson – Added support for mono and color breakdown counters for copier page counts from devices that report them.
  • Epson – Added support for fax counters from devices that report them.
  • Epson – Added support for device firmware version retrieval from devices that report it.
  • HP – Added support for accent (low) color coverage counters from devices that report them.
  • HP – Added support for mono and color breakdown counters for large paper page counts from devices that report them.
  • Konica Minolta – Fixed issue with retrieval of incorrect serial numbers for some devices.
  • Ricoh – Fixed issue where devices with multiple toner bottles of the same color would only report a single bottle.
  • Sharp – Added support for low/mid/high mono and color coverage counters from devices that report them.
  • Toshiba – Added support for erasable blue toner page counts from supported devices.
  • Toshiba – Added support for mid and high color coverage counters from devices that report them.
  • **Added new optional ICE scan configuration option to enable new Toshiba and Konica Minolta features that are available in ICE 1.32.

**Please note there are new ICE configuration options that will be exposed through the ICE Configuration page within IDM.

The options will give you the ability to enable the new additional billing meters for Toshiba, and switch the serial number collected for certain Konica Models.

Because the settings are configured at a site level, you will have the option of a phased implementation of the new features.

It should be noted, however, once these features are enabled for a site, they will be permanently enabled and cannot be reverted.

Once enabled, the new meters (Toshiba), and serial numbers (Konica Minolta) will be made available in IDM upon receipt of the next ICE scan.


To view the release notes within IDM:

https://fm.printaudit.com/Help.aspx?page=ReleaseNotes