ECI Software Solutions – FMAudit

The flexible subscription-based, scalable, cloud-based service model seamlessly connects with your e-automate ERP with no up-front investment in hardware, software, or IT resources.

Get a unified view of all your devices! FMAudit is a cloud-based application designed to simplify and streamline meter collection and billing, supplies and service delivery and enable an exceptional customer experience regardless of your customer’s print environment.

ECI Software Solutions – FMAudit Features

  • Alerting

    Automatic alerts to notify users of low toner, consumable replacements, error codes to ensure zero downtime on your machines

    • Flexible smart alerting configuration for your business requirements
    • Notification of device requirements at the right time
    • Integration into external solutions for automated toner ordering
  • Reporting

    Automatically generate out of the box or custom reports to assist management of your customers printing environment.

    • Schedule reports daily, weekly or monthly
    • Integration with ERP provider
    • Report on competitors’ devices for competitive analysis
  • Data Collection

    Install the DCA on all major operating systems within the network to capture print device data remotely and can be accessed through the FMAudit web-portal.

    • Capture data without installation
    • Adaptable scan times to fit your requirements
    • Collect critical device data remotely
  • Device Agnostic

    Capture and monitor device data remotely and monitor multi-vendor devices through the device management portal

    • Constantly building device portfolio
    • Capture print device data across all manufacturers
    • Specialised tiered meters for major manufacturers for device reviewing and billing

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