ECI Software Solutions – Infinite Device Management

Infinite Device Management is a powerful and easy to use tool designed to remotely collect meter readings, automate supplies fulfilment and provide service information for the effective management of fleets of printers, copiers, fax machines, and multi-functional devices.

Infinite Device Management is installed at your customer’s site, no hardware installation required.

ECI Software Solutions – Infinite Device Management Features

• Alerting

  Automatic alerts to notify users of low toner, consumable replacements, error codes to ensure zero downtime on your machines

  • Flexible smart alerting configuration for your business requirements
  • Notification of device requirements at the right time
  • Integration into external solutions for automated toner ordering

• Reporting

  Automatically generate out of the box or custom reports to assist management of your customers printing environment.

  • Schedule reports daily, weekly or monthly
  • Integration with external solutions for automated billing
  • Report on competitors’ devices for competitive analysis

• Data Collection

  Install the ICE on a desktop, server or mini pc within the network to capture vital device data remotely and can be accessed through the IDM web-portal. Can be installed on multiple devices on the same organisation to build in redundancy should on DCA go offline.

  • Easy and quick four click download
  • Adaptable scan times to fit your requirements
  • Collect critical device data remotely

• Device Agnostic

  Capture and monitor device data remotely and monitor multi-vendor devices through the device management portal

  • Constantly building device portfolio
  • Capture vital device data across all manufacturers
  • Specialised tiered meters for major manufacturers for device reviewing and billing