Ongoing support of integrated hardware and software

It is vital for your business to give high-level service for your customers?

The PAE toolset is available to assist with ongoing management of the customers site, with minimal contact. Collect the vital information for billing or supply purposes and automatically provide an integrated service without customer interaction.

Products

  • Assess
    • Capture Printer & User data to establish the current situation
    • Understand document processes and workflows
    • Highlight over and under utilised devices
    • Capture Printer & User data to establish the current situation
    Find out more…
  • Innovate
    • Customised proposals relating to customer
    • Introduce new ideas, technologies and processes
    • Modular toolset to create bespoke solutions
    Find out more…
  • Deploy
    • Plan for ideal installation of Hardware and Software
    • Collaboration with customer to create ideal solution setup for their needs
    • Simple installation available via onsite or remote methods
    Find out more…
  • Manage
    • Capture Meters, Toner & Consumables levels for billing
    • Capture User Data to apply rules, capture costs and secure printing
    • Automated data feeds into other applications.
    Find out more…
  • Review
    • Dashboards to review account activity and SLA
    • Drill-down functionality to investigate any problems or opportunities
    • Detailed customer ready reports for review
    Find out more…
  • Develop
    • Expand current toolset and modules with Current and Future state solutions to identify opportunities
    • Introduce new processes to increase revenue, volume and spend share
    Find out more…

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